Proactive specialized managed services support program.
Centered around organizations that wish to solely concentrate on their business while having minimal involvement with their IT infrastructure. With the influx of malware, viruses and crypto-lockers, the better we understand your network environment, the better we can ensure timely resolutions!
Whether you have an IT department or someone with an assumed role, we have catered our offering to proactively support and service the demands of your business.
Select from one of our following options, or we can customize a solution specific to your needs!
Basic
- Network Discovery
- Assigned Technical Team
- Priority Telephone, Remote & Onsite Support
- Preferred/Discounted Support & Professional Service Rates
- Service Level Objective for Critical Server Issues
- Proactive Remote Monitoring
- Monthly Reporting
Comprehensive
- Network Discovery
- Assigned Technical Team
- Priority Telephone, Remote & Onsite Support
- Preferred/Discounted Support & Professional Service Rates
- Service Level Objective for Critical Server Issues
- Proactive Remote Monitoring
- Monthly Reporting
- Quarterly Server Health Check
- Server Management
- Endpoint Anti-virus/Malware Protection
- Managed Enterprise Offsite Backup & Restore
Plus
- Network Discovery
- Assigned Technical Team
- Priority Telephone, Remote & Onsite Support
- Preferred/Discounted Support & Professional Service Rates
- Service Level Objective for Critical Server Issues
- Proactive Remote Monitoring
- Monthly Reporting
- Quarterly Server Health Check
- Server Management
- Endpoint Anti-virus/Malware Protection
- Managed Enterprise Offsite Backup & Restore
- Firewall Management
- Disaster Recovery for Virtualized and Physical Environment
Our IT Solutions allow you to focus on “What You Do Best”.
From conceptualization to implementation to training, our goal is to put you in a position to do what you do best: Manage your business. We take the time to understand your business and will provide you with the expertise you need.
- You’ll feel comfortable with every facet of your IT
- You’ll have access to technical know-how whenever you need it
- You’ll receive detailed reporting so you know exactly what we are doing and when
- We’ll teach you to teach your team to maximize your investment in IT
