Pre-Paid Services
Lanworks Pre-Paid Services enable our clients to maximize the value for engaging outside IT staff augmentation or senior technical lead role supply. Lanworks IT staff would be assigned and committed to you initiatives on a pre scheduled basis.

Proactive Maintenance Services
Proactive Maintenance Service ensures that all critical IT systems are maintained properly in a timely fashion. These services prevent problems from happening delivering increased peace of mind. Business disruption and support costs reductions would measurably increase overall value of IT.

Support Services (Applications and Systems)
Up time of mission critical IT systems and applications is life blood for business operations. When more sever problems happen, level 2 and 3 technical support is needed. Through Lanworks Support Services our staff and our vendor recourses, will be there to work on resolving escalated incidents and problems. Your IT department would reduce the cost of employing high profile expertise while having reliable Service Level Agreement response times.

Monitoring Services
Knowing operational conditions, performance, response times, notification, alerting, historical data for mission critical devices and applications is very important part of IT operations. Whether we are supplementing client’s own monitoring systems or we are responsible for complete systems, value Monitoring Service provides is significant.

In combination with Support Services combination becomes powerful. Incidents will be not only notified and reported, our staff would be deployed to resolve them within committed Service Level Agreement response times.

Warranty Services
Lanworks is authorized service centre for Hewlett Packard, IBM and Lenovo. Year after year we have been receiving rewards for service excellence. For standard and extended warranty services Lanworks is well equipped and experienced to successfully handle your needs.

Training
Lanworks is an Altiris authorized training centre. We provide both on and off-site training to help your Altiris IT administrators gain hands-on skills development and in-depth technical knowledge of Altiris technologies.

For more information on Support Services, please contact us at sales@lanworks.com.

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